Which is the best cruise for me?
With seven cruise options to choose from, we are sure to have the right cruise for you. Our cruises range in duration from 3.5 hours to 8.5 hours and we have a variety of cruise types, from family-friendly cruises to small vessel adventure cruises. Please see our cruise comparison chart for a quick way to compare our cruises. If you still can’t decide, call us at (907) 274-7300 and our friendly Customer Service Agents will be more than happy to help you pick the best cruise for you.

What is the difference between the 7.5 Hour and the 6 Hour Kenai Fjords National Park cruises?
The 6 Hour Kenai Fjords National Park Cruise visits one active tidewater glacier and the 7.5 Hour Cruise visits two active tidewater glaciers. Though both cruises follow the same approximate route, the additional cruising time on the 7.5 Hour Cruise allows the captains time to seek out the best wildlife-viewing opportunities in the area and spend more time watching whales and other wildlife that are seen along the way.

What happened to the Prince William Sound cruises departing from Whittier?
Major Marine Tours will no longer operate Prince William Sound cruises departing from Whittier starting in 2019. Due to an increase in demand for cruises in Seward we have decided to refocus our operations to meet that demand. We apologize for the inconvenience and encourage you to consider one of our glacier and wildlife cruises from departing Seward. More information about this change can be found on our Whittier Update page.

Do we stop and get off the boat during the cruise?
Our guests stay on the boat for the entire cruise to maximize glacier and wildlife-viewing opportunities.

What should I wear?
Guests are urged to dress in layers, including a warm rain-proof coat, hat, gloves, and comfortable, rubber-soled shoes. Guests are welcome to stay in our heated cabins, but warm clothes are recommended for guests who would like to spend time outside on the viewing decks.

What should I bring?
Cameras (tripods are prohibited), extra batteries, binoculars.

Can I bring a drone onboard?
Drones are strictly prohibited from being flown from our boats. Drones disturb wildlife, which is a violation of the Marine Mammal Protection Act. Drones also cause safety hazards for our captains, crew, and passengers.

Do you still cruise if it’s raining?
Our cruises go out rain or shine. We only cancel cruises due to unsafe sea conditions, in which case we will notify you as soon as possible. Major Marine Tours reserves the right to cancel or re-route our cruises based on weather or other conditions. If the route of the Kenai Fjords National Park tour is limited to the confines of Resurrection Bay, Major Marine Tours will refund $50 per adult and $25 per child. Please visit our Refund Policy page to view our complete refund and cancellation policies.

Is seating better on the lower or upper deck?
Our large, fog-free windows allow for excellent views from both upper and lower decks. You also have the ability to get up and move about the vessel on both the inside and outside decks on any level.

Can I choose my own seats?
Seating arrangements are assigned by Major Marine Tours staff prior to the cruise. Special seating requests can be made, but we cannot guarantee requests until all seating arrangements are made.

Are your boats wheelchair accessible?
The following boats are wheelchair accessible on their main decks (inside only): the Glacier Express, which runs the 7.5 Hour Kenai Fjords National Park Cruise; the Spirit of Adventure and Kenai Fjords 360, which run the 6 Hour Kenai Fjords National Park Cruise; and the Star of the Northwest, which runs the 5 Hour Kenai Fjords Wildlife Cruise. Our vessels cannot accommodate motorized wheelchairs.

Is there a place to store my luggage during the cruise?
You are welcome to store your luggage in our office during your cruise. We can also assist with delivering luggage to the train or cruise ship depots in Seward.

Where do I check in?
Major Marine Tours has two cruise check-in and boarding locations in Seward: one inside the lobby of Harbor 360 Hotel and one on the South Harbor boardwalk. We request that you check in at the office that corresponds to your cruise. For a map and more information on which cruises depart from which office, please visit our driving directions & check-in information page.

Can I bring my pet onboard?
Pets are not permitted onboard unless your pet is a needed companion due to a medical reason. There are several doggy daycare/boarding facilities in Seward.

Do you allow smoking onboard?
No. All Major Marine Tours vessels are non-smoking. There are no designated areas on the vessels for smoking.