Refund & Cancellation Policy

Cruise Reservations

Cruise reservations are fully refundable up to three days prior to cruise date. Within three days, reservations are non-refundable. After purchasing, reservation dates may be changed once at no charge by calling at least 24 hours prior to original cruise departure (subject to availability of desired cruise). Each subsequent change will be subject to a $15 per person change fee. Tickets not used at the time of sailing (“no show”) are non-refundable and may not be used on other cruises.

Package Reservations

Packages are fully refundable until two weeks prior to cruise date and non-refundable/non-changeable within two weeks of cruise date.

Weather Cancellations/Re-Routes

At the discretion of the Coast Guard-certified Captain, Major Marine Tours reserves the right to cancel or re-route cruises based on weather or other conditions. If the route of a full-day Kenai Fjords National Park tour is limited to the confines of Resurrection Bay, Major Marine Tours will refund $50 per adult and $25 per child.

If you have any additional questions about our refund or cancellation policies, please call us at (907) 274-7300.