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REFUND & CANCELLATION POLICY

CRUISE RESERVATIONS

Cruise-only reservations are fully refundable up to 72 hours prior to your cruise departure. Reservation date may be changed once, free of charge, up to 24 hours prior to departure.  Any subsequent change is subject to a $15 per person re-booking fee. Tickets not used at the time of sailing (no-show) are completely non-refundable and may not be used on any other sailings.

Cruise and hotel/transportation packages are fully refundable until 7 days prior to the first day of your package reservation.  Within 7 days, package reservations are non-transferable and non-refundable.

PACKAGE RESERVATIONS

Cruise and hotel/transportation packages are fully refundable until 7 days prior to the first day of your package reservaiton. Within 7 days the package is non-refundable and non-changeable.

2020 FLEXIBLE CANCELLATION POLICY

We have implemented a new flexible change and cancellation policy for the 2020 season. Please visit our COVID-19 Response Page for details on our 2020 flexible cancellation policy.

WEATHER CANCELLATIONS/RE-ROUTES

At the discretion of the Coast Guard-certified Captain, Major Marine Tours reserves the right to cancel or re-route cruises based on weather or other conditions. If the route of a full-day Kenai Fjords National Park tour is limited to the confines of Resurrection Bay, Major Marine Tours will refund $50 per adult and $25 per child.

If you have any additional questions about our refund or cancellation policies, please call us at (907) 274-7300.