Updated October 6, 2020
The safety of our guests and staff is our #1 priority. We will continue to do our part to keep our guests, employees, and community safe and healthy during this time. As a locally-owned small business in Alaska we care deeply about the health of our community and our state. It is our passion to share the beauty of Alaska with our guests and we look forward to doing so this summer in the safest way possible.
STATE TRAVEL MANDATE: All out of state visitors are required to arrive in the state with a negative COVID-19 test taken within the last 72 hours. If you have taken a test within 72 hours of arrival but have not received your results, you must quarantine until you receive your results. If you were unable to take a test prior to arrival, you can take a test at the airport for $250 and quarantine until you receive results. All results must be submitted via the Alaska Travel Portal. More information about current state travel mandates can be found here. Out of consideration for the health and safety or our employees, community, and state, we urge our guests to abide by State of Alaska travel mandates.
Our 2020 cruise season has come to an end, and we will be spending the winter months continuing to update and improve our COVID-19 safety practices to coincide with state mandates and recommendations from the CDC. Please visit our All Cruises Page for our 2021 cruise schedule.
We have implemented the following updated procedures to ensure the safety of our guests and staff:
What you can do to ensure the safety of others:
Harbor 360 Hotel, our waterfront hotel in Seward, is currently open. We have implemented the following procedures to ensure your safety while staying with us:
We have instated a new change and cancellation policy to give you more flexibility and peace of mind. If your plans change, we will cancel and refund in full any cruise-only reservations booked with us during the 2021 season up to 72 hours prior to your cruise departure. Cruise and hotel/transportation packages and hotel-only reservations are fully refundable until 7 days prior to the first day of your reservation during our 2021 season. If you are unable to travel to Alaska due to health conditions after our free cancellation window, please call us at (907) 224-8030 and we can discuss other options with you.
Our office is currently open 7:00am – 5:00pm, 7 days a week. To contact us outside of these hours, please email firstname.lastname@example.org or call us at (907) 224-8030 and leave us a voicemail. We will get back to you as soon as we can. Please don’t hesitate to contact us if you have any questions.