Updated May 22nd, 2020
At Major Marine Tours and Harbor 360 Hotel the safety of our guests, employees, and community is our #1 priority. If you choose to join us, you can be confident that we have implemented thorough social distancing and sanitation procedures to ensure your comfort, health, and safety while cruising or staying with us.
As a locally-owned small business in Alaska we are deeply connected to our community. We will continue to do our part to keep our guests, employees, and community safe and healthy during this time. It is our passion to share the beauty of Alaska with our guests and we look forward to doing so this summer in the safest way possible.
PLEASE NOTE: The State of Alaska has extended the 14 day quarantine for out of state travelers to June 2nd. Any person arriving to Alaska from out of state between now and June 2nd is mandated to quarantine for 14 days. Out of consideration for the health and safety or our employees, community, and state, we urge our guests to abide by State of Alaska mandates. More information about current state health mandates can be found here.
We will resume boat operations on May 23, based on new health mandates by the State of Alaska. We are continuously monitoring the situation and will make additional operational updates as needed. We will be offering reduced cruise options for the 2020 season and will resume normal operations in 2021. Please visit our All Cruises Page for our full 2020 and 2021 cruise schedule.
We are committed to doing everything we can to ensure your safety every step of the way – from the moment you walk in to our check-in office to the moment you step off our vessel after your cruise. We are currently planning on implementing the following procedures when our cruises resume:
What you can do to ensure the safety of others:
Due to National Park Service operational updates in response to the coronavirus, National Park Rangers will not be available to narrate our cruises for the remainder of the 2020 season. Our cruises will be fully narrated by our experienced, knowledgeable captains. Kids will still be able to participate in the
fun and educational Junior Ranger Program onboard during our 6 Hour Cruise.
Harbor 360 Hotel, our waterfront hotel in Seward, is currently open. We have implemented the following procedures to ensure your safety while staying with us:
We have instated a new change and cancellation policy to give you more flexibility and peace of mind. If your plans change, we will cancel and refund in full any cruise-only reservations booked with us during the 2020 season at any time. Cruise and hotel/transportation packages and hotel-only reservations are fully refundable until 72 hours prior to the first day of your reservation during our 2020 season. If you are unable to travel to Alaska due to health conditions after our free cancellation window, please call us at (907) 274-7300 and we can discuss other options with you.
We are now taking reservations for 2021. If you would still like to cruise or stay with us but would like to postpone, we are more than happy to transfer your reservation to a later date in 2020 or 2021.
Our office is currently open 7:00am – 6:00pm, 7 days a week. To contact us outside of these hours, please email firstname.lastname@example.org or call us at (907) 274-7300 and leave us a voicemail. We will get back to you as soon as we can. Please don’t hesitate to contact us if you have any questions.