Updated July 9th, 2020
At Major Marine Tours and Harbor 360 Hotel the safety of our guests, employees, and community is our #1 priority. If you choose to join us, you can be confident that we have implemented thorough social distancing and sanitation procedures to ensure your comfort, health, and safety while cruising or staying with us.
As a locally-owned small business in Alaska we are deeply connected to our community. We will continue to do our part to keep our guests, employees, and community safe and healthy during this time. It is our passion to share the beauty of Alaska with our guests and we look forward to doing so this summer in the safest way possible.
UPDATE ON CURRENT SEWARD STATUS: We have had no positive COVID tests among our cruise and hotel staff in Seward. Our staff are required to take their temperatures before each shift and wear face masks while inside our vessels and public places. We are abiding by all City of Seward and State of Alaska health mandates and will continue to update our operations based on guidance by the city and state.
STATE TRAVEL MANDATE: Out of state travelers have 4 options for visiting Alaska: 1) Arrive in the state with a negative COVID-19 test taken within the last 72 hours to present on arrival. 2) Arrive in the state with a negative test taken within 5 days and participate in a COVID-19 test on arrival and minimize interactions until test results arrive. 3) Participate in a COVID-19 test on arrival and self-quarantine until results arrive. 4) Self-quarantine for 14 days. Travelers that chose options 1-3 will receive a voucher for another COVID-19 test that must be taken between 7-14 days of arrival. Out of consideration for the health and safety or our employees, community, and state, we urge our guests to abide by State of Alaska mandates. More information about current state travel mandates can be found here.
Cruises are now running daily. We resumed boat operations on May 23, based on health mandates by the State of Alaska. We are continuously monitoring the situation and will make additional operational updates as needed. We will be offering reduced cruise options for the 2020 season and will resume normal operations in 2021. Please visit our All Cruises Page for our full 2020 and 2021 cruise schedule.
We are committed to doing everything we can to ensure your safety every step of the way – from the moment you walk in to our check-in office to the moment you step off our vessel after your cruise. We have implemented the following updated procedures:
What you can do to ensure the safety of others:
Due to National Park Service operational updates in response to the coronavirus, National Park Rangers will not be available to narrate our cruises for the remainder of the 2020 season. Our cruises will be fully narrated by our experienced, knowledgeable captains. Kids will still be able to participate in the
fun and educational Junior Ranger Program onboard during our 6 Hour Cruise.
Harbor 360 Hotel, our waterfront hotel in Seward, is currently open. We have implemented the following procedures to ensure your safety while staying with us:
We have instated a new change and cancellation policy to give you more flexibility and peace of mind. If your plans change, we will cancel and refund in full any cruise-only reservations booked with us during the 2020 season up to 24 hours prior to your cruise departure. Cruise and hotel/transportation packages and hotel-only reservations are fully refundable until 72 hours prior to the first day of your reservation during our 2020 season. If you are unable to travel to Alaska due to health conditions after our free cancellation window, please call us at (907) 274-7300 and we can discuss other options with you.
We are now taking reservations for 2021. If you would still like to cruise or stay with us but would like to postpone, we are more than happy to transfer your reservation to a later date in 2020 or 2021.
Our office is currently open 7:00am – 7:00pm, 7 days a week. To contact us outside of these hours, please email email@example.com or call us at (907) 274-7300 and leave us a voicemail. We will get back to you as soon as we can. Please don’t hesitate to contact us if you have any questions.