Updated August 11th, 2020
The safety of our guests and staff is our #1 priority. We will continue to do our part to keep our guests, employees, and community safe and healthy during this time. As a locally-owned small business in Alaska we care deeply about the health of our community and our state. It is our passion to share the beauty of Alaska with our guests and we look forward to doing so this summer in the safest way possible.
STATE TRAVEL MANDATE: All out of state visitors are required to arrive in the state with a negative COVID-19 test taken within the last 72 hours. If you have taken a test within 72 hours of arrival but have not received your results, you must quarantine until you receive your results. If you were unable to take a test prior to arrival, you can take a test at the airport for $250 and quarantine until you receive results. All results must be submitted via the Alaska Travel Portal. More information about current state travel mandates can be found here. Out of consideration for the health and safety or our employees, community, and state, we urge our guests to abide by State of Alaska travel mandates.
Cruises are now running daily. We resumed boat operations on May 23, based on health mandates by the State of Alaska. We are continuously monitoring the situation and will make additional operational updates as needed. We will be offering reduced cruise options for the 2020 season and will resume normal operations in 2021. Please visit our All Cruises Page for our full 2020 and 2021 cruise schedule.
We have implemented the following updated procedures to ensure the safety of our guests and staff:
What you can do to ensure the safety of others:
Harbor 360 Hotel, our waterfront hotel in Seward, is currently open. We have implemented the following procedures to ensure your safety while staying with us:
We have instated a new change and cancellation policy to give you more flexibility and peace of mind. If your plans change, we will cancel and refund in full any cruise-only reservations booked with us during the 2020 season up to 24 hours prior to your cruise departure. Cruise and hotel/transportation packages and hotel-only reservations are fully refundable until 72 hours prior to the first day of your reservation during our 2020 season. If you are unable to travel to Alaska due to health conditions after our free cancellation window, please call us at (907) 274-7300 and we can discuss other options with you.
We are now taking reservations for 2021. If you would still like to cruise or stay with us but would like to postpone, we are more than happy to transfer your reservation to a later date in 2020 or 2021.
Our office is currently open 7:00am – 7:00pm, 7 days a week. To contact us outside of these hours, please email firstname.lastname@example.org or call us at (907) 274-7300 and leave us a voicemail. We will get back to you as soon as we can. Please don’t hesitate to contact us if you have any questions.