Updated April 5, 2021
The safety of our guests and staff is our #1 priority. We will continue to do our part to keep our guests, employees, and community safe and healthy during this time. As a locally-owned small business in Alaska we care deeply about the health of our community and our state. It is our passion to share the beauty of Alaska with our guests and we look forward to doing so this summer in the safest way possible.
MASK MANDATE: Starting Tuesday, February 2, passenger vessel operators must require passengers and crew to wear face masks to deter the spread of coronavirus. This mandate comes from an Order issued on January 29, 2021, by the federal government.
STATE TRAVEL MANDATE: As of February 14, Alaska no longer requires a mandatory COVID-19 test for incoming travelers. Upon arrival to Ted Stevens International Airport in Anchorage, all visitors have the option to receive a free COVID-19 test, it is encouraged but not mandatory. More information about current state travel mandates can be found here. Out of consideration for the health and safety of our employees, community, and state, we urge our guests to abide by State of Alaska travel mandates.
We have implemented the following updated procedures to ensure the safety of our guests and staff:
What you can do to ensure the safety of others:
Harbor 360 Hotel, our waterfront hotel in Seward, is currently open. We have implemented the following procedures to ensure your safety while staying with us:
We have instated a new change and cancellation policy to give you more flexibility and peace of mind. If your plans change, we will cancel and refund in full any cruise-only reservations booked with us during the 2021 season up to 72 hours prior to your cruise departure. Cruise and hotel/transportation packages and hotel-only reservations are fully refundable until 7 days prior to the first day of your reservation during our 2021 season. A 3% credit card processing fee will be assessed at the time of cancellation. If you are unable to travel to Alaska due to health conditions after our free cancellation window, please call us at (907) 224-8030 and we can discuss other options with you.
Our office is currently open 7:00am – 6:00pm, 7 days a week. To contact us outside of these hours, please email firstname.lastname@example.org or call us at (907) 224-8030 and leave us a voicemail. We will get back to you as soon as we can. Please don’t hesitate to contact us if you have any questions.